Frequently Asked Questions (FAQ)

What is rainforest lumina?

Singapore Zoo presents Rainforest Lumina, a multimedia night walk on the wild side. Rainforest Lumina is back with a second season! Guests will explore a one kilometer stretch of the tropical rainforest at night and be treated to a mesmerising audio-visual experience.

What is different from the first season?

You can expect an improved multisensory experience with new and enhanced zones in this season.

Where is rainforest lumina located?

Rainforest Lumina is located at Singapore Zoo:
80 Mandai Lake Road
Singapore 729826

Making your way to Singapore Zoo is easy with several quick and convenient ways to get there. Find out the best way to travel down here.

What are your opening hours?

Rainforest Lumina Season 2 opens at dusk from 14 June 2019 – 9 February 2020. The event will run between 7.30pm – 12.00am daily.

Who can visit the experience? Is it recommended for children and seniors?

Rainforest Lumina is a one kilometre walk through the lush rainforest and is open to everyone. The walking paths are well-lit to ensure the safety and security of all our guests. Rainforest Lumina is suitable for wheelchairs, mobility devices, and strollers/ prams.

HOW LONG IS the entire experience?

Depending on your pace, Rainforest Lumina will take approximately 45 minutes to an hour to complete.

Will there be real animals in this experience?

Animals in Singapore Zoo will not be part of this night experience which is centred on VIRTUAL ANIMAL CHARACTERS throughout the experience.

DOES MY SINGAPORE ZOO INCLUDE THE RAINFOREST LUMINA EXPERIENCE?

No, this is a separate ticketed experience.

I HAVE PURCHASED THE ‘NIGHT SAFARI PLUS’ COMBO, DOES IT INCLUDE RAINFOREST LUMINA?

Yes, this combo entitles you to visit both Night Safari and Rainforest Lumina on the same day for a complete Mandai night experience.

I bought the Night Safari Plus bundle. Which park should I visit first?

If your Night Safari admission timing is at 7:15pm or 8:15pm, we suggest you visit Rainforest Lumina after you have completed the Night Safari experience. If your Night Safari admission timing is at 9:15pm or 10:15pm, please arrive at least an hour prior to that and visit Rainforest Lumina before entering Night Safari.

IS this part of night safari?

No, this is a separate experience happening at Singapore Zoo after dark. To get the ultimate wildlife experience, we encourage you to visit Singapore Zoo in the day followed by Rainforest Lumina or purchase the ‘Night Safari Plus’ combo to enjoy both Night Safari and Rainforest Lumina.

How much does the experience cost?

You may refer to the price chart below.

Adult Child Student/ Senior Citizen
General Admission Rate $18 $14 $14
Online Admission Rate $16.20 $12.60 $12.60
Top-up Rate $10 $10 $10

Student and Senior tickets are valid for local residents only. Student rate is valid for students with valid student pass issued by MOE registered schools. Senior Citizen is valid for visitors aged 60 and above.

is there a discount if i purchase rainforest lumina on top of other wildlife parks admission? if yes, hOW MUCH DOES IT COST TO ADD ON rainforest lumina?

Yes! With a purchase of any single-park admission, ‘2-Park Hopper’ combo or ‘4-Park Hopper’ combo, you can add on the Rainforest Lumina at just $10. All admission purchases must be made within the same transaction to enjoy this top-up rate.

I am a Corporate / Family / Individual Member of your Park(s). Do I get to enjoy free admission / discounts for Rainforest Lumina?

Membership entitlements are only for our Regular Parks, and do not include Rainforest Lumina. However, for Family/ Individual Members, you can enjoy a discount off Rainforest Lumina single admission tickets. More information to come, check back this space again!

how do Guests purchase tickets?

Guests can purchase tickets online on our official website (www.rainforestlumina.wrs.com.sg) or from our ticketing counters at Singapore Zoo.

WHY SHOULD I PURCHASE MY TICKET AHEAD OF TIME?

Advance ticket allows you to secure your preferred visit date. Book online (now).

CAN I BUY MY TICKET WHEN I ARRIVE?

Yes, tickets can be purchased at the ticketing booth upon arrival, subject to availability. However, we strongly encourage guests to purchase online in advance, to avoid disappointment.

Can I experience Rainforest Lumina multiple times with the same ticket?

No, each ticket is valid for one entry on the date indicated. However, you’re more than welcome to visit us again soon!

IS IT POSSIBLE TO GET AN EXCHANGE OR REFUND?

Admission ticket purchased are not refundable or exchangeable for cash or in kind.

CAN I TAKE PHOTOS AND VIDEOS DURINg this experience?

Most certainly, we encourage you to take photos and videos, and share your experience on social media. Don’t forget to hashtag #RainforestLumina #SingaporeZoo

What is the recommended footwear for this experience?

To have an enjoyable time, you are recommended to wear comfortable shoes like flats and sneakers.

WILL THE PARK BE VERY DARK? DO I NEED TO BRING A FLASHLIGHT?

No flashlights required. For a magical experience, let our lights guide your journey through the rainforest.

Will there be food and beverage options available?

There are food and beverage options available for purchase at the entrance of Singapore Zoo.

Are there washrooms in Rainforest Lumina?

There are washrooms at the Park entrance and at various points within the experience.

HOW TO ENSURE A MAGICAL EXPERIENCE AT RAINFOREST LUMINA?

PUNCTUALITY - Our Creature Crew cannot wait to meet you! Please arrive at least 10 minutes ahead of the timing on your tickets, to ensure you catch them on time.

COURTESY - Allow our Creature Crew to guide you through the night walk at a relaxing pace, no hurry at all.

SAFETY - Please keep to the path that the rainforest has laid for you. The rainforest has many dark and untold secrets that even the Creature Crew are wary of.

VOLUME - Be sure to keep your voices down and let yourself be swept away by the magical symphony of the rainforest!